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Our Vision

A more gender equal society where women and children are safe from abuse and violence in their relationships, homes and communities.

Our Roots

We are grounded by our values and they help us stay rooted and focussed on what is most essential to provide effective services. We are a people-centred organisation and recognise that while we do amazing work, we are part of the ecosystem trying to solve a very complex problem. As a people-centred organisation, we work for the women we seek to activate access to safety for thus we centre our practice on their experiences and strive to actively be influenced by their lived reality. We believe in building relationships on an individual, professional and institutional level as this is how we can build deep, meaningful partnerships focussed on common vision and goals and where we differ, we will be able to work through such differences with empathy and understanding in a way that does not stop the work.

Our Mission is to

1. PREVENT domestic violence by working with men, boys, women, girls and gender diverse persons to dismantle patriarchal norms, the privatisation of abuse and violence in relationships, homes and community to advance gender equality and safety;

2. SUPPORT survivors, especially women by responding to both urgent and practical intersectional needs to ensure that they heal from the effects of domestic and intimate-partner violence;

3. ACTIVATE processes and people (duty bearers) to advance a rights-based, survivor centred responsive care, justice, safety and security system that acts to protect women’s right to be safe in relationships, homes and communities;

 

4. COLLABORATE with survivors, researchers and other civil society organisations to create strong laws, policies and accountable systems focused on prevention and equitable access to care, support, safety, security and justice. 

Our Values

EQUALITY We strive for and promote equal opportunities, treatment, and representation for all people, dismantling patriarchal structures, and advocating for gender equity in every aspect.

TRANSPARENT IN ACTION AND INTENTION We actively strive to conduct our work openly and honestly, while also ensuring that our actions and motives are always aligned with our feminist principles, fostering an inclusive and equitable environment for all.

EMPATHY We are collectively dedicated to genuinely understanding, caring for, and actively supporting the diverse perspectives, experiences, and well-being of all stakeholders, fostering a united commitment to gender equality and safety in relationships, homes and communities.

DELIBERATE CONNECTEDNESS We actively foster and nurture meaningful relationships and collaborations with others in a purposeful and intentional manner, to amplify collective efforts and advance our vision and mission.

PEOPLE-CENTERED SERVICE We have an unwavering dedication to prioritising the individual needs, voices, and agency of all we work with, ensuring that every aspect of the organisation’s work revolves around promoting the well-being and empowerment of people, particularly women and other marginalised groups.

Our HERstory

While studying social work, Rolene Miller was party to many academic discussions about abuse and violence against women, she cared that those women who experienced domestic and intimate partner violence in South Africa had to pay for support services. 

  She felt it was unjust, especially as many women had no access to income and thus could not pay for lifesaving services that they needed due to abuse and violence they did not perpetrate against themselves. Rolene decided that something needed to be done to empower women with their rights and ensure that they access lifesaving services at no cost after having experienced abuse- and so in November 1993, MOSAIC Training Service and Healing Centre was founded. 

MOSAIC was setup to train women with problem solving therapeutic skills to serve as lay community counsellors in order to educate and support abused women in their communities – as such it provided a community-centered solution. Many of the trained community counsellors had experienced domestic and intimate-partner violence, and they first went through the training as participants- healing themselves and then later becoming practitioners. These community workers saw gaps and opportunities as they engaged women that by 1996, MOSAIC had established its first community-based service site in Philippi, Cape Town where women at the site served as companions to domestic violence survivors, attending court with them to offer translation services as at the time, the paperwork was in English and Afrikaans, excluding black women from accessing justice. This accompaniment to court led to MOSAIC establishing its Court Support Service Programme in 1997 in the Mitchell’s Plain Magistrates Court and made an indelible mark as the first non-governmental organisation in South Africa to offer support to survivors of domestic violence in courts. Since then, MOSAIC has trained over 90 community workers, expanded to 19 courts in the Western Cape, Gauteng and Tshwane with plans to scale the court support services across all nine provinces by 2034!

Contact Us

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Mitchell’s Plain Office
Cnr Pyrennes & Kilimanjaro
Tafelsig
Mitchell’s Plain
7785

+27 (0)21 397 3291

Philippi Office
Khanyisa Centre
Philippi
7785
Walk-In Centre

Paarl East Office
Paarl Magistrate Court
Cnr of Mark & Bergrivier Blvd S
Paarl
7646
Walk-in Centre

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